Frequently Asked Questions
What Would You Like to Know?
Q: Is your work guaranteed and are you insured?
A: Yes, all our work is carried out to the highest standards and is fully guaranteed in accordance with the manufacturers specifications. And yes, we are fully insured.
Q: Do you have a minimum job size or price?
A: No. We undertake to provide a wide ranging service covering all aspects of painting and decorating. No job is too big or too small.
Q: If we have a problem will you return promptly to correct it?
A: Yes of course. We understand that it can be frustrating for clients who have paid for a job and then find that the contractor is too busy to return promptly should a problem arise. Jersey is a small island and our reputation depends on client satisfaction and word of mouth.
Q: After completion how soon is payment due?
A: This would be discussed prior to commencement of the works. But as a rough guide for residential work payment would normally be made within seven days, whereas larger commercial contracts could require stage payments depending on the size of the job.
Q: How quickly can you commence work after a quotation has been accepted?
A: We will always try to fit in with a client’s requirements and, being a large company, we generally have the resources and flexiblity to ensure that operatives can commence on site given reasonable notice.
If you have other questions you would like to ask, please do not hesitate to contact us